Effective Date: 2023-11-20

At Soami Craft, we are committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website, soamicraft.com.

What Information We Collect

Personal Information: When you make a purchase or create an account, we collect personal information such as your name, address, email address, and phone number.

Payment Information: We do not store your credit/debit card details. All payment processing is handled securely by our third-party payment gateway partners.

Website Usage Data: We automatically collect information about your interactions with our website, including your IP address, browser type, operating system, referring URLs, and pages visited.

Account Information: If you create an account, we store your login credentials and preferences.

User Content: Any content you generate and share on our website, such as product reviews or forum posts, is considered public information.

Other Information: We may collect demographic information or product preferences through surveys or other means.

How We Use Your Information

Order Fulfillment: To process and fulfill your orders, including shipping and delivery.

Customer Support: To respond to your inquiries and provide assistance.

Account Management: To manage your account and preferences.

Website Improvement: To analyze website usage data and improve our website’s functionality and user experience.

Marketing Communications: With your consent, we may send you emails about new products, promotions, and other updates.

Legal Compliance: To comply with applicable laws and regulations.

Disclosure of Your Information Third-Party Service Providers:

We may share your information with trusted third-party service providers who assist us with payment processing, shipping, marketing, and other essential functions.

These providers are obligated to protect your information.

Legal Requirements: We may disclose your information if required by law or legal process.

Business Transfers: In the event of a merger, acquisition, or sale of our company, your information may be transferred to the new owners.

Third-Party Services Our website may include links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Security : We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure.

Cookies : We use cookies to enhance your browsing experience and personalize content. You can manage cookie preferences in your browser settings.

Age of Consent : By using our website, you represent that you are of legal age in your jurisdiction.

Changes to this Privacy Policy : We may update this Privacy Policy from time to time. We will post any changes on our website.

Contact Us : If you have any questions about this Privacy Policy, please contact us at:

Soami Craft Email: soamicraft3@gmail.com

Address: Village Shekhwala Radhika Vihar, Ambala Road, Saharanpur, Uttar Pradesh, 247001

GST Number: 09AEJFS3216D1Z5

Partnership Company: Sandeep Grover and Dipish Grover

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